Professionals

Frequently Asked Questions

We specialize in premium bathing solutions including bathtubs, shower bases, shower doors, shower walls, and ADA-accessible products. Our product lines include Aspirations, Townsend, Princeton, ShowerCast, Studio, Cadet, Evolution, Town Square S, Elevate, and Pro Steel.

Looking for toilets, faucets, sinks, or showerheads? Those are available on AmericanStandard.com.

Browse our product selection at americanstandardbathing.com, select your options, and proceed to checkout. For help, contact us at customercare@americanstandardbathing.com or call 1-833-860-6300.

Currently, we ship to addresses within the continental United States only. For special requests, contact us at customercare@americanstandardbathing.com.

All products come with a manufacturer's warranty against defects in materials and workmanship. We also offer a 30-day return policy on unopened products. See our Returns & Exchanges and Warranty Information pages for details.

Many products work with standard plumbing connections, but we strongly recommend professional installation for proper fit, seal, and code compliance. Each product page includes installation guides and videos under the "Installation" tab.

Yes. We offer a comprehensive selection of ADA-compliant and accessible bathing solutions including walk-in tubs, low-threshold shower bases, and seats designed for safe, comfortable bathing.

Clean regularly with mild soap and water or a non-abrasive bathroom cleaner. Avoid harsh scrubbing pads and acidic cleaners. For specific care instructions, check the documentation included with your product or visit our Resources page.

Products are available through our network of authorized dealers and select retailers. Visit our Where to Buy page or order directly at americanstandardbathing.com.

We welcome new dealer partnerships! Visit our Become a Dealer page to submit an application. Our dealer relations team will review your information and contact you within 2-3 business days. You can also reach us directly at orders@americanstandardbathing.com or call 1-833-860-6300.

American Standard Bathing products are produced and distributed by American Bath Group (ABG) under an exclusive license from the American Standard brand. ABG is a leader in the North American bathware industry, operating approximately 50 facilities across North America. Other American Standard products — including toilets, faucets, sinks, and showerheads — are available at AmericanStandard.com.

Email customercare@americanstandardbathing.com, call 1-833-860-6300, or visit our Contact Us page. We're available Monday–Friday, 8 AM–5 PM EST.